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If a child is in immediate danger you should call the Police on 999. Where it is clear a referral to Children’s Social Care is needed, contact ECIRS on 020 8825 8000 (24-hour number)Ħ. Contact Ealing Family Information Service for more information. Where you consider a multi-agency or targeted approach is needed, the Early Help Assessment and Plan ( EHAP) process may be appropriate.
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If the child you are concerned about has an allocated social worker, you should contact the social worker directly in the first instance -if they are unavailable, please contact the duty worker in the Social Worker’s team to avoid delay.Ĥ. Consider whether there are services within your own agency or other professionals involved with the child and family that may be able to help. Cause undue delay in taking action to protect the child.ģ.Obtain the consent of parent/s to making a referral unless seeking consent would: If it is considered that the child has suffered or is likely to suffer significant harm, you will be advised to make an immediate referral to ECIRS.Ģ. The Consultation Line aims to provide general guidance and advice to professionals regarding the appropriateness of a “what if” situation, but it is not there to be used to discuss or make a specific referral. (See flyer on the right for more information) The line is open Monday to Friday 9am -5pm.
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If you are a professional and are unsure about whether to refer and need some advice, you can contact the ECIRS Consultation Line on 020 8825 5236. Steps to take before making a referral to ECIRSġ. Thresholds of Need and Assessment Protocols 2019/20 | Ealing Council Ealing Children’s Integrated Response Service (ECIRS)ĮCIRS acts as a single ‘front door’ for all enquiries and referrals into Ealing Children’s Services from professionals and the public, where there are concerns about the welfare or safety of a child (pre-birth to aged 18 years).ĭetailed guidance on understanding and responding to concerns for a child/young person can be found in Ealing’s Thresholds of Need Guide.